Free Report
Turn your Google reviews into an availability report
Search your business name and see whether reviews mention missed calls, after-hours gaps, slow callbacks, or customers who called someone else.
No email needed to see your score. Based on 74,761 reviews analyzed across 2,936 Canadian businesses.
Mike's Plumbing
4.2★ · 142 reviews · Vancouver
Availability score
3 customers said they called someone else.
Review-led local SEO
Your reviews already explain why some searchers never become callers.
Most owners read reviews one at a time. The report groups them into buying signals: who waited, who could not reach you, and who chose a competitor before your team replied.
Called someone else
Direct evidence of lost demand.
After-hours gaps
A repeatable availability issue.
Slow callback
High-intent customers cooling off.
General communication
Trust friction in local search.
A lower score is not a verdict. It is a conversion warning.
A 4.2-star business can still do excellent work. But when several reviews mention slow replies, that pattern affects the next prospect who compares you against a 4.7-star competitor in the map pack.
The fastest wins are usually operational: answer sooner, set expectations clearly, and stop letting qualified callers start their search over.
See your scoreWhat owners can act on
Which complaint themes show up most often
How your score compares with your city average
Whether missed calls show up as documented lost revenue